Why do the scoutmasters and older boys always call and ask for my son, and seem reluctant to answer my questions?

Scouting is about boy leadership. Unlike cub scouts, the leadership is composed of boys and works directly with boys, to develop participation and responsibility. The leaders will always ask for your son and give him the information, expecting him to pass it along to you. When you have questions about an outing or event and call an adult scouter, the first thing the scoutmaster is going to do is ask if your son has called his patrol leader or the scout trip leader. Kids learn responsibility by being given responsibility, and occasionally making mistakes. We'd ask you to help your son be responsible by working through the boy leadership, rather than doing his work for him as an adult.